Contact GoodLeap Financing Loans

Editorial corrections, factual disputes, partnership inquiries, and privacy requests all have the same email address and the same expected response time of two to three business days.

Editorial Contact

For factual corrections, source clarifications, or editorial questions about the content on this site:

• Email: [email protected]
• Response time: 2 – 3 business days

Partnership and Advertising Inquiries

• Email: [email protected]

Privacy Requests (CCPA, GDPR)

To request access, correction, or deletion of personal data under California Consumer Privacy Act (CCPA) or the EU General Data Protection Regulation (GDPR):

• Email: [email protected]

See our privacy policy for a complete explanation of what data is collected on this site and how it is used.

What Not to Email Us About

• Your GoodLeap loan balance or payment schedule — contact GoodLeap directly.
• A dispute with your solar installer — contact the installer, your state's consumer protection office, or the CFPB.
• Legal advice about a GoodLeap loan — consult a licensed consumer protection attorney in your state.

Postal Address

Postal mail accepted at the mailing address disclosed on request. We do not maintain a public office address on this website due to the volume of unsolicited mail.

Response Time Expectations

Our editorial team reviews incoming email within two to three business days from Monday through Friday, excluding US federal holidays. We do not maintain a 24/7 customer service line because this website is a review platform, not a lender, servicer, or customer-facing financial institution. Readers with urgent questions about an active loan should contact their lender's customer service line directly, where live agents are typically available during business hours in Pacific or Eastern time depending on the lender.

For editorial inquiries that require detailed fact-checking or verification of source material, response time may extend to one week. We prefer accuracy over speed. If you have identified a factual error in any article, please include the specific URL, the sentence or paragraph in question, and the source material supporting your correction. Verified factual corrections are published with a dated note at the bottom of the affected article.

Press and media inquiries receive priority routing. If you are a journalist working on a story and need expert commentary on residential solar lending, point-of-sale financing practices, dealer fee economics, or the regulatory landscape for consumer home improvement loans, mention your deadline and publication in the subject line and we will respond as quickly as possible.